Privacy Policy

Introduction

Amber Autos LTD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the submission of lead forms through our online platforms.

Information We Collect

We may collect and process the following information about you:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide through our lead forms.
  • Vehicle Information: Details about your vehicle, such as make, model, condition, and location.
  • Location Data: We may collect your location data to provide services in your area.
  • Usage Data: Information about how you use our website, such as IP address, browser type, access times, and referring website addresses.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To offer quotes for scrap vehicles, schedule pickups, and complete transactions.
  • To Communicate: To contact you regarding your inquiries, quotes, and any services you have requested.
  • Marketing: To send you promotional materials and updates about our services, provided you have given consent.
  • Improvement: To understand how our services are used and improve our website and offerings.

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Lead Form Data Collection

When you submit your vehicle details (registration number, postcode, contact info) via our online lead forms — including Facebook and Instagram ads — we use this information solely to provide a quote, contact you about your enquiry, and arrange vehicle assessment or collection.

We do not sell or share your personal details with unrelated third parties. Your data is retained only as long as necessary to fulfill this purpose or as required by law, after which it will be securely deleted.

You can request access, correction, or deletion of your information at any time by contacting us at info@amberautos.club . (You also have rights under UK GDPR including the right to withdraw consent.)

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe